Post #10…The Micro MBA

There are two  metrics that are critical to business success; Customer Satisfaction and Profit. If the proper focus is placed on those metrics all other activities will fall into place. CUSTOMER SATISFACTION 1. Satisfy Individual Needs. 2. Communicate With...

Post #9…No Common Sense…Example #5

Project Priority Lists A medical device company consisted of seven major divisions…R & D…Sales…Marketing…Operations…Quality…Product Development…Finance. At the end of each year the President listed the priority project...

Post #8…No Common Sense…Example #4

Rented Backyard A homeowner rented his backyard to a family for a birthday party celebration. The backyard was totally enclosed, and single-gated with a child-proof latch. It also came with an in-the-ground pool, barbeque grill, picnic tables, and lawn furniture. The...

Post #7…No Common Sense…Example #3

Five-Year Plan Confusion The five-year plan of a major pharmaceutical company created the need to fill several high-level executive positions. It was decided that the internal talent pool did not contain the experience required to function at the high-level executive...